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Getting the Most from Your OTC Medicine

If you are having any symptoms or have any questions, please call 811 to speak with a registered nurse 24 hours a day.

What does OTC mean?

OTC is short for “over-the-counter.” OTC drugs are medicines you can buy without a prescription from your healthcare provider. You usually can find these medicines at your local grocery or drug store. Chances are, you’ve used OTC medicines to relieve pain, constipation, or nausea, or to treat symptoms of a cold or the flu (influenza).

Contact your healthcare provider

If there is something you don’t understand about a medicine you’re taking or are planning to take, ask your healthcare provider or pharmacist. If you still don’t understand, ask them to explain things more clearly. If you are taking more than 1 medicine, be sure to ask how the medicines will work together in your body. Sometimes medicines cause problems when they are taken together. This is called a drug interaction.

How do I choose which OTC medicine to take?

  • Although it can seem overwhelming, take the time to look at all your OTC choices.
  • Read the drug facts label carefully, and find out what symptoms the medicine will treat.
  • Look for a medicine that will treat only the symptoms you have. For example, if you only have a runny nose, don’t pick a medicine that also treats coughs and headaches.
  • Check to see if the medicine causes problems in people who have certain health problems (for example, asthma or high blood pressure).
  • If you have questions, ask your healthcare provider or pharmacist.

What’s the difference between generic and brand name OTC medicines?

Medicines come in both brand names and generics. Generic medicines generally cost less than brand name medicines.

Compare the list of ingredients. If the generic has the same ingredients as the brand name, you may want to consider using it. Most of the time, a generic will work as well for you as the brand name medicine. Ask your healthcare provider or pharmacist if you have questions about which medicine to choose.

What do I need to know before I take an OTC medicine?

You should read the drug facts label on the package and note the following things about each OTC medicine you take:

  • Name (generic name and brand name) of the medicine
  • What symptoms the medicine will treat
  • How much to take and how often to take it
  • What measuring device to use to get the right amount of the medicine
  • How long you should continue taking the medicine
  • Possible side effects, and what to do if you experience them
  • Special instructions (for example, taking it at bedtime or with meals)
  • What you should avoid while taking the medicine (for example, drinking alcohol, taking other medicines, or eating certain foods). See “OTC Medicines: Know Your Risks and Reduce Them” for more information.

Taking medicine: Dos and don’ts

  • Do read the drug facts label carefully.
  • Do take your medicine exactly as your healthcare provider or the drug label instructs.
  • Do use the correct device to measure the medicine (for example, a spoon made for measuring medicine, or a syringe or cup).
  • Do make sure that each of your healthcare providers (if you see more than 1) has a list of all of the OTC and prescription medicines you’re currently taking.
  • Do keep a complete list of all the OTC and prescription medicines you take. Make sure a friend or family member knows where you keep that list in case of an emergency.
  • Don’t combine prescription medicines and OTC medicines unless your healthcare provider says it’s okay.
  • Don’t stop taking a prescription medicine, change how much you take, or change how often you take it without talking to your healthcare provider first.
  • Don’t take someone else’s medicine, whether OTC or prescription.
  • Don’t use medicine after its expiration date.
  • Don’t crush, break, or chew tablets or capsules unless your healthcare provider tells you it’s okay. Some medicines won’t work right unless they are swallowed whole.
  • Don’t leave medicine in a place where children could reach it.

What if I don’t feel better even though I’m taking an OTC medicine?

If you’re taking an OTC medicine and it doesn’t seem to be working, contact your healthcare provider. Your healthcare provider may need to check to see why you aren’t getting better.

You should also contact your healthcare provider if you experience side effects or have any concerns about the medicine you’re taking.

FOR MORE INFORMATION

Health Canada
https://www.canada.ca/en/health-canada/services/drugs-health-products/drug-products.html

Funding and support for this material have been provided by the Consumer Healthcare Products Association.

Written by familydoctor.org editorial staff.

Revised/Updated: 10-01-2013

Created: 09-01-2005

This handout provides a general overview on this topic and may not apply to everyone. To find out if this handout applies to you and to get more information on this subject, contact your family healthcare provider.

Copyright (c) by the American Academy of Family Physicians

Permission is granted to print and photocopy this material for non-profit educational uses.

Written permission is required for all other uses, including electronic uses.

Nova Scotia Telecare, Reviewed by Clinical Services Working Group, March 2019

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