For Canada Video Relay Service
Use: 1-866-770-7763

***811 Notice***

We are experiencing higher than normal call volumes. It will take longer than usual to respond to your call. 

We are working hard to respond to all calls as quickly as possible. Thank you for your patience. 

For general information on COVID-19, please visit or or call the toll free line at 1-833-784-4397.


Unable to reach 8-1-1?

If you are unable to reach us by dialing 8-1-1 from your telephone or hand held device, please contact your telephone service provider. In some cases, local telephone service providers may not be able to support 8-1-1 dialing. If this is the case, you may access the 811 service using the following 10-digit number: 866-770-7763 from a telephone registered in Nova Scotia only.

Internet Calling Service Providers

You cannot access 811 by dialing 8-1-1?  Instead, please dial 1-866-770-7763.  If you are unable to reach the 811 service by dialing 1-866-770-7763, please contact your telephone service provider.


Helpful Websites

Department of Health and Wellness

DHW supports programs and services that protect and promote health and treat illness for Nova Scotians and their families.




French Language Services Directory

Voici un répertoire des fournisseurs de soins de santé primaires francophones.

Visitez la pageé

Physician Availability (English and French)

Find a Family Physician or other Primary Care Provider.



This site will be temporarily unavailable on Sunday, July 12, 2020  from 12:01 AM to 7:00 AM while maintenance is performed on the system. 

If you need to be assessed for COVID-19 testing and have one or more of the following symptoms

  • Fever (i.e. chills, sweats)
  • Cough or worsening of a previous cough
  • Sore throat
  • Headache
  • Shortness of breath
  • Muscle aches
  • Sneezing
  • Nasal Congestion/runny nose
  • Hoarse voice
  • Diarrhea
  • Unusual fatigue
  • Loss of sense of smell or taste
  • Red, purple or blueish lesions, on the feet, toes or fingers without clear cause

Please call 811 for further assessment by a nurse.

If you experience other symptoms that are a concern for you, call 811 to speak with a nurse. If you feel your situation is an emergency, please call 911.